Frequently Asked Questions
Everything you need to know about your Second Skin experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Our 'Second Skin' fit is designed to be true to size, but if you prefer a more relaxed feel, we recommend sizing up.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, certain intimates cannot be returned once the seal is broken.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Are your materials sustainably sourced?
Yes, we prioritize ethical production. Our garments are made from organic cotton, recycled polyester, and eco-friendly dyes to ensure a lower environmental footprint.
How should I care for my garments?
To maintain the longevity of your pieces, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or harsh chemicals.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.