Returns & Exchanges
At Second Skin, we want you to feel confident in every piece you wear; if your fit isn't perfect, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe feels like a natural extension of yourself through a hassle-free exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.
- 4.Quality Check and Refund
Once our studio receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.